Localisation consulting

The right process. For every language, every market, every team.

Translation does not begin when the first word is translated. It starts much earlier – with the question of whether your structures, systems and workflows are ready for multilingual communication. flexword identifies where processes are inefficient and where quality is at risk, and develops sustainable solutions that strengthen your translation processes for the long term.

When the process is the real issue

Not every quality issue that is identified arises during the translation process itself. More often, the root cause lies much earlier: in ambiguous source text, inconsistent terminology, poorly integrated CMS and CAT tools, or suboptimal machine translation and AI settings.

Typical applications:

  • CAT systems & translation memory
    Selection, implementation and optimisation of CAT systems. Workflows with or without system integration, tailored to the organisation’s structure and teams.

  • Translation management
    Analysis of existing workflows, development of comprehensive translation management systems, integration of translation engineering, content management and document management.

  • Technical documentation
    Strategies for the optimal preparation of multilingual documentation. Editorial and translation workflows, tool consulting, coaching for internal and external teams.

  • Project and process management
    Organisational and process consulting, setting up and managing PMO structures, interim management, project controlling.

Typical applications:

  • CAT systems & translation memory
    Selection, implementation and optimisation of CAT systems. Workflows with or without system integration, tailored to the organisation’s structure and teams.

  • Translation management
    Analysis of existing workflows, development of comprehensive translation management systems, integration of translation engineering, content management and document management.

  • Technical documentation
    Strategies for the optimal preparation of multilingual documentation. Editorial and translation workflows, tool consulting, coaching for internal and external teams.

  • Project and process management
    Organisational and process consulting, setting up and managing PMO structures, interim management, project controlling.

What ‘localisation consulting’ actually means

Consulting without substance is a waste of time. flexword has over 30 years of experience in translation management, system integration and process development. Not a standard model. No copy-and-paste. Rather, an analysis based on your company’s structure.

Language processes & workflows
  • Analysis of existing translation workflows
  • Development of optimised processes tailored to business requirements
  • Integration of CAT tools, TMS and content management systems
  • Coaching internal and external project teams
CAT systems & translation memory
  • Advice on system selection and implementation
  • Development of business workflows with or without system integration
  • Support during the implementation phase
  • Training for internal and external team members
Technical documentation
  • Requirements analysis and definition of objectives
  • Development of strategies for multilingual documentation
  • Advice on editorial and translation tools
  • Workflow development for editorial and translation
Quality management
  • Analysis of the quality management structure
  • Support with the development and implementation of quality management processes
  • Quality management manual
  • Supplier management as a sub-process

The result:

Processes that work. Systems that fit. Teams who know what they’re doing.

How it works

ANALYSIS

We review existing processes, systems and structures. Without reservation, not just providing a one-size-fits-all solution.

CONCEPT

Based on the analysis, we develop specific recommendations for action, tailored to your organisation’s requirements.

IMPLEMENTATION

Guidance and support during the implementation phase. Training teams, liaising with external partners.

STABILISATION

Coaching and quality assurance following implementation. To ensure that what has been developed actually works.

ANALYSIS

We review existing processes, systems and structures. Without reservation, not just providing a one-size-fits-all solution.

CONCEPT

Based on the analysis, we develop specific recommendations for action, tailored to your organisation’s requirements.

IMPLEMENTATION

Guidance and support during the implementation phase. Training teams, liaising with external partners.

STABILISATION

Coaching and quality assurance following implementation. To ensure that what has been developed actually works.

It is the process that determines the outcome.

Before the result turns into the problem.

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